Requirement : - Bachelor's degree in Information Technology, Computer Science, or related field - 1-3 years of experience in IT Support/Helpdesk roles - Required Skills: Ms. Excel, JMeter, Postman, Swagger, Documentation
Job Description : - Provide daily technical support for IT operations and end-users - Identify, report, and manage defects using Jira - Answer customer questions and complaints through various channels (phone, email, chat, tickets) - Have Knowledge on Requirement Document, Translate into Scenario and Do a Performance Test base on Scenario - Proven experience in performance testing, particularly for APIs - Proficiency in using JMeter for load testing